Transform Your Corporate Events Into Unforgettable Experiences

Last Updated: December 2024

Information We Collect

Sterling Event Solutions collects personal information when you:

• Submit contact forms or request consultations
• Communicate with us via phone or email
• Visit our website (through cookies and analytics)
• Engage our event planning services

How We Use Your Information

We use your personal information to:

• Provide event planning services and consultations
• Communicate about your events and our services
• Improve our website and service offerings
• Send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in our operations, subject to confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Withdraw consent for marketing communications
• File complaints with relevant supervisory authorities

Contact Information

For privacy-related questions, contact us at:

Email: [email protected]
Phone: +1 (212) 847-9315
Address: 2847 Broadway, New York, NY 10025, USA

Last Updated: December 2024

Service Agreement

By engaging Sterling Event Solutions, you agree to these terms and conditions. Our services include event planning, coordination, and management as outlined in individual service agreements.

Client Responsibilities

Clients are responsible for:

• Providing accurate information and requirements
• Timely approval of plans and materials
• Payment according to agreed terms
• Compliance with venue and vendor policies

Payment Terms

Payment schedules are established in individual contracts. Standard terms include:

• 50% deposit upon contract signing
• Remaining balance due 14 days before event
• Late payments may incur additional fees

Cancellation Policy

Cancellation terms vary by service type and timing:

• 90+ days: Full refund minus 10% administrative fee
• 60-89 days: 75% refund
• 30-59 days: 50% refund
• Less than 30 days: No refund

Force Majeure

Sterling Event Solutions is not liable for events beyond our control, including natural disasters, government actions, or venue closures.

Limitation of Liability

Our liability is limited to the total contract value. We maintain comprehensive insurance but recommend clients secure additional coverage as needed.

Governing Law

These terms are governed by New York State law. Any disputes will be resolved through binding arbitration.

General Data Protection Regulation Compliance Statement

Legal Basis for Processing

Sterling Event Solutions processes personal data under the following legal bases:

• Consent: Marketing communications and optional services
• Contract: Event planning services and client communications
• Legitimate Interest: Business operations and service improvement

Data Subject Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right of Data Portability: Receive data in structured format
• Right to Object: Object to processing based on legitimate interest

Data Retention

We retain personal data for the following periods:

• Contact inquiries: 3 years from last contact
• Client contracts: 7 years after contract completion
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months (Google Analytics default)

International Data Transfers

Data may be transferred to service providers outside the EU under appropriate safeguards, including adequacy decisions or standard contractual clauses.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 847-9315

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

Digital Millennium Copyright Act Policy

Copyright Respect

Sterling Event Solutions respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act and respond to valid copyright infringement notices.

Notice of Infringement

If you believe that material on our website infringes your copyright, please provide our Copyright Agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

Copyright Agent

Send DMCA notices to our designated Copyright Agent:

Sterling Event Solutions
DMCA Copyright Agent
2847 Broadway
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 847-9315

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of removed material and its former location
• Statement under penalty of perjury that removal was mistaken
• Your consent to jurisdiction of federal court

Repeat Infringers

Sterling Event Solutions will terminate relationships with repeat copyright infringers in appropriate circumstances.

Fair Use Consideration

We consider fair use factors before removing content and encourage copyright holders to consider fair use before submitting takedown notices.